We hired Charlene during a time when everything felt chaotic. We were juggling between onboarding clients, completing client work and the day to day tasks of building and structuring our own business. Needless to say, we were in need of support and fast. We tried our luck with hiring other Virtual Assistants in the past but unfortunately none of the previous hires were able to keep up the pace. Charlene, however, hit the ground running. She learned our services, systems and supported us with building workflows to streamline our offerings. She also divided into administrative tasks which was such a relief for someone like me who prefers the creative and design aspect of the business. Our clients have come to know her and love her. She’s a great addition to our team and we truly believe this has been the best investment for our business.

Words cannot express my gratitude for Charlene’s support and assistance. I work full-time/overnight and had a new job opportunity presented to me. The new employment opportunity required a lot of technological tasks and responsibilities that I was unfamiliar with. I was unable to navigate the systems needed to complete my orientation and pre-hire requirements. My daughter suggested I hire Charlene for support. At the time I was not too sure how she could help me, but I was blown away by the quality of support provided. As an older woman I was a bit embarrassed at my lack of technical skills but Charlene made me feel comfortable and ignited a desire to learn within me. She went out of her way to learn the employment system and trained me on how to navigate all pre-hire documentation, schedule my appointments and complete a background training. Needless to say, I am fully onboarded into my new role and I’m much more confident in navigating our system.

It's been a pleasure working with Charlene on an array of projects. As a busy business professional, it's refreshing to work with an assistant of her caliber. With little to no supervision her execution has been flawless. She's knowledgeable, punctual and communicative. I highly recommend her services and look forward to collaborating with her on future projects.